Frequently Asked Questions

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We are a family owned cleaning company in Calgary

We offer a range of cleaning services, including residential cleaning, commercial cleaning, move-in/move-out cleaning, deep cleaning, and specialized services for vacation rentals. Our services are customizable to meet your specific needs.

We provide cleaning services across Calgary. Please contact us to confirm if your location is within our service area.

You do not need to be present while we clean. Many of our clients provide a key or access code, allowing us to complete the service while they are away. Rest assured, we prioritize the security of your property and handle it with the utmost care. If you have pets, we kindly ask that they are kept in a separate area during the cleaning for their safety and ours.

Our pricing is based on several factors, including the size of the space, the type of service required, and the frequency of cleaning. We provide transparent quotes with no hidden fees after an initial consultation.

We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time cleaning services. We also provide custom schedules to fit your unique requirements 

We understand that plans change. You can reschedule or cancel a cleaning service with at least 24 hours’ notice. Cancellations made with less notice may incur a fee.

In most cases, we bring the necessary cleaning supplies and equipment. However, there may be instances where our cleaners may not have the ability to transport all items. In such cases, we will discuss this with you in advance to ensure the necessary materials are available. If you prefer specific products or tools to be used, we are happy to accommodate your preferences as well..

Acceptable payment modes are cash and bank e-transfer.

You can pay in advance before schedule clean day or pay after work is done. But you  must pay immediately.

No big deal.

You can cancel your cleaning  appointment with us at least 4hrs before the scheduled appointment. Kindly give us a call +1587-707-6017 or send an email to our service team at service@c-bnb.com

Aboslutely!

But you need you to set up your account to enable you manage your booked appointment for rescheduling

The instant online appointment with prices is for homes in Calgary. However, get in touch with us for an accurate and personalized quote